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Accessibility statement for the Open University Broadcast Partnership website

This accessibility statement applies to the Open University Broadcast Partnership website.

The Open University Broadcast Partnership website consists of several hundred pages across one website or domain. We want as many people as possible to be able to use our website, and accessibility is an essential part of our mission.

To adapt the content to your needs or preferences you should be able to:

  • • Change colours, contrasts levels and fonts.
  • • Control the embedded media player to play video materials.
  • • Use a screen reader (e.g. JAWs, NVDA) to listen to the content of web pages
  • • Use transcripts with video materials.
  • • If you have a print disability we provide SensusAccess to students, which is an automated service that converts files from one format to another, for example, PDF to text, audio, Word or Braille.
  • For additional accessibility information for websites associated with teaching and learning, students should read the Learning Accessibility Statement (you will be required to sign in using an Open University student or staff account to read this statement). If any module-specific accessibility-related guidance is needed beyond the Learning Systems statement, you will find this in the Accessibility Guide on your module website.
  • For additional accessibility information about Student Support sites (including StudentHome, the Help Centre, Student Policy and Regulations) and other sites designed to support students but excluding the websites covered within the Learning Systems statement, students should read the Student Support Accessibility Statement

How accessible this website is

We strive to exceed current accessibility standards. However, we know some elements of Open University websites (including this one) are not fully accessible:

  • • Older legacy and archived material.
  • • Some third-party content not created by The Open University.
  • • Sites linked from Open University pages but not run by the Open University.
  • • Some activities (for example some of those involving maps, charts, graphs, online-experiments, interactive activities and features).
  • • Some content with specialised notations, such as mathematics, physics, chemistry and music.
  • • Some content created in tutorials.
  • • Older PDF and Word documents may not be fully accessible to screen reader software.
  • • The colour contrast for some text and some interface components (for example search boxes, check boxes) does not provide enough contrast
  • • Some online forms are not set up correctly to include helpful direction for screen reader users.
  • We aim to provide accessible alternative content or activities where we can. For more information please visit What Support is Available and for more guidance please visit Studying on a Screen.

Feedback and contact information

If you find that a certain section of our website is not accessible and you can’t get access to the information that you need please use this form to request support and we will ensure that you are provided with the information you require. You will need to provide your contact details and PI if you are a student so we can get back to you. You should expect to hear back from us within 5 working days. 

The OU is very experienced in meeting accessibility needs for our students. In many cases we are able to provide module and other study support materials in alternative formats for students who indicate a need for this when completing a Disability Support Form.

In addition, some module materials are available in different formats and can be downloaded from module websites. Students can contact their Student Support Team for advice.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our websites. If you find a problem that isn’t already listed on this page, or you think we’re not meeting the requirements of the current accessibility regulations (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018), please use this accessible Feedback Form which is monitored daily. 

We will ask you for the web address (URL) of the page and a description of the problem. We will also ask for your name and email address so that we can contact you about your feedback. You should expect to hear back from us within 5 working days.

Enforcement procedure

If you are a student, or someone who has had contact with the University before, and have a complaint about the accessibility of our websites, you should raise a complaint via the complaints and appeals process

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with our response and all our procedures have been exhausted, please contact the Equality Advisory and Support Service (EASS). If you are based in Northern Ireland you can contact the Equalities Commission for Northern Ireland Equalities Commission for Northern Ireland (ECNI).

If you are neither a student, nor someone who has had contact with the University before and have a complaint about the accessibility of our website, you should go directly to the EASS.

Contacting us

If you wish to contact us about anything not covered above, please visit our Contact Page where we have a comprehensive list of services to suit your specific enquiry and requirements.

Technical information about this website’s accessibility

The Open University is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

Keyboard focus isn’t clear or visible.

1.4.11 – Non-text Contrast 

2.4.7 – Focus Visible 

2.1.1 - Keyboard

October 2021 release

HTML headings don’t support screen readers.

1.3.1 Info and Relationships

October 2021 release

There is no way to bypass repeated navigation links.

2.4.1 Bypass Blocks

October 2021 release

Link purpose isn't clear from the link text.

2.4.4 Link Purpose (In Context)

October 2021 release

Keyboard users can't access text descriptions displayed on link hover state.

2.1.1 keyboard

October 2021 release

Images have missing alternative text.

1.1.1 Non-text Content

October 2021 release

Text doesn't have sufficient contrast with the background colour.

1.4.3 Contrast (Minimum)

October 2021 release

Keyboard users can’t access the Carousel previous and next buttons.

2.1.1 keyboard

October 2021 release

Videos don’t have captions.

1.2.2 - Captions (Pre-recorded)

October 2021 release

When resized to 200% most of the page content becomes unreadable.

1.4.4 Resize Text

October 2021 release

Keyboard users can't access the interactive timeline.

2.1.1 keyboard

October 2021 release

There isn't a descriptive title or h1 heading.

Info and Relationships

2.4.2 Page Titled

2.4.6. Headings and Labels

October 2021 release

The web pages don't contain valid HTML.

4.1.1 Parsing

October 2021 release

Tables cannot be accessed by screen readers

1.3.1 Info and Relationships

October 2021 release

Disproportionate burden

We are not claiming Disproportionate Burden for this website.

Content that’s not within the scope of the accessibility regulation

We don’t have anything out of scope for this website.

What we’re doing to improve accessibility

We plan to address all these accessibility issues in our release scheduled for October 2021. Before launch this release will be re-tested by the central Open University Accessibility and Usability Evaluation team to support compliance with accessibility guidelines.

As we build new websites and digital services, we strive to ensure that they are accessible and comply with the current legislation. We also review and audit older sites to identify what changes we need to make to improve accessibility.

The Open University website development process has stages that test the usability and accessibility of new and updated platforms, activities and services against WCAG 2.1. As well as working with external consultants, an internal Accessibility and Usability Evaluation team helps to offer guidance in this area and to ensure that accessibility and usability are embedded in the design and development process for developers and content creators.

These activities ensure that we are meeting and responding to the changing digital requirements of our students and users as well as developing and delivering systems and websites which are as accessible and usable as possible.

The Open University is committed to accessibility and demonstrates this in a number of different ways:

The Securing Greater Accessibility team (SeGA) was set up in 2010 as a university-wide initiative to promote accessibility and inclusive practice and support students and staff. SeGA offers training and guidance in accessibility in teaching and learning and oversees forums and activities for a wider community of practice and research. SeGA also runs a network of over 50 accessibility champions and coordinators, who work as points of contact on accessibility queries within their respective academic areas.

Staff at the Open University are offered on-demand accessibility training in a variety of topics to support them to carry out their roles. This will be complemented in the future by the introduction of bespoke, mandatory training in accessibility for all staff to complete in order to further embed accessibility good practice.

The Open University Library provides wide-ranging support to students with disabilities and specific requirements. As well as working with students directly to offer guidance in accessible resources, the Open University Library staff work with publishers to help improve the accessibility of their products.  

The Open University aims to make studying as accessible as possible and a range of adjustments and support are available. A well-established disability support team provides guidance for students and arranges for students to have support when accessing digital content online or alternatively, access to a variety of formats. A wealth of resources for information and guidance in enabling students to study as effectively as possible in the digital environment are available via the help centre.

Preparation of this accessibility statement

This statement was prepared on 20th August 2021. The statement will be reviewed in October 2021 when the release containing accessibility fixes is re-tested.

This website was last tested in August 2021. The test was carried out by the internal Accessibility and Usability Evaluation team based on a sample number of pages identified by the product owner responsible for the website.

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